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The jungle package was received very promptly soon after the order was made! A proof of the invite was emailed to confirm before being sent which was appreciated! Extremely happy with the design and looks very professional! The only downfall was the corners of some of the items were bent and a little damaged when received! Better packaging might be an option like a hard package box as the package used was not strong enough to stop the bending!
Thank you so much for leaving a review. We really appreciate your feedback and want you to know that it will be taken into consideration when our packaging is next reviewed.
We have explored mailing boxes as an option previously, but this tripled the postage cost, added unnecessary costs for padding/bubble wrap, and offered little to no additional protection for the vinyl sticker sheets. As our products are printed on vinyl, once peeled from the backing sheet any bends or creases will disappear and it will mold to the shape that it is applied to.
In any case, if your Parcel is Damaged in Transit please take your order including all packaging to your nearest Australia Post and Complete a PM26 Form. Australia Post Shipping Services include Insurance of up to $100 compensation for loss or damage in transit.
In moving forward, we hope you have an Amazing celebration and please don't hesitate to message if we can help with anything :)