Effective Date: April 2026
Review Date: April 2027
Business Name: Katie J Design and Events
Katie J Design and Events respects your privacy and is committed to protecting your personal information in accordance with applicable Australian privacy laws.
This policy outlines how we collect, use, store and disclose your personal information when you interact with our business.
What Information We Collect
We may collect the following types of personal information:
- Name
- Email address
- Phone number
- Billing and delivery address
- Order details and transaction information
- Uploaded images or design files provided for custom products
- Communications and enquiries
- Website usage data such as IP address, browser type and device information
How We Collect Information
We collect personal information when you:
- Place an order through our website
- Create or customise a product
- Contact us via email, forms or social media
- Subscribe to marketing communications
- Browse our website
Some information is collected automatically through cookies and analytics tools.
How We Use Your Information
We use your personal information to:
- Process and fulfil orders
- Communicate with you about your order or enquiry
- Provide customer support
- Send marketing communications where you have opted in
- Improve our products, services and website performance
- Maintain internal records and business operations
Disclosure of Information
We may share your information with trusted third parties where necessary to operate our business, including:
- Shopify, our eCommerce platform
- Payment processors
- Shipping and delivery providers
- Email marketing platforms
- Business tools and applications used for order processing and customisation
We only share information required for these services to function.
Overseas Disclosure
Some of our service providers, including Shopify and associated applications, may store or process data outside of Australia.
By using our services, you acknowledge that your information may be transferred to overseas locations in accordance with applicable privacy laws.
Storage and Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure.
Your information is stored securely through trusted platforms and systems used to operate our business.
Access and Correction
You may request access to, or correction of, your personal information at any time by contacting us.
We will respond within a reasonable timeframe and take steps to ensure your information is accurate and up to date.
Complaints
If you have concerns about how your personal information is handled, you may contact us using the details below.
We will review and respond to all complaints in a timely manner.
Cookies and Website Data
Our website uses cookies and similar technologies to improve your browsing experience and analyse website traffic.
You can adjust your browser settings to manage or disable cookies if you prefer.
Changes to This Policy
We may update this Privacy Policy from time to time.
Any updates will be published on our website.
Contact Us
If you have any questions, requests or concerns regarding this Privacy Policy, please contact:
Katie J Design and Events
Email:
hello@katiejdesignandevents.com.au
Website:
www.katiejdesignandevents.com.au
