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Shipping & delivery

Planning for a party? Here’s how long to allow for your order. Our personalised party decorations are printed in Australia and sent with Australia Post Express Post.

Party decorations within Australia

1. We print, cut & pack

2–4 business days

Your decorations are made to order before they’re dispatched.

2. Express Post delivery

1–3 business days

Usually after dispatch, depending on your location.

Please allow for both production and delivery. These timeframes are estimates. Clothing has a different timeframe, shown below.

Free Express Post within Australia on orders over $160.

Check your estimated arrival dates

See the estimated dates for party decorations and custom clothing below. These are estimates, so please allow extra time for your event.

New Zealand & USA

Party decorations are printed and dispatched within 2–4 business days, then sent with Australia Post Express International.

Allow approximately 14 business days after dispatch for delivery, depending on your destination.

All international orders include applicable duties and taxes, so there are no additional charges on delivery in most cases.

Custom party clothing

Most clothing orders arrive within 6–16 business days, excluding weekends.

Our printing partner makes and sends your clothing directly to your shipping address, using Express Post once production is complete.

Please check your preview carefully before ordering. Apparel orders go straight to our printing partner, so cancellations or edits can’t be made.

Tracking & delivery questions

How do I track my order?

We’ll email your tracking details once your order has been shipped.

Will everything arrive in one parcel?

Banners and A3 posters are shipped separately in a mailing tube to prevent creases. Custom clothing is sent directly by our printing partner.

What if my parcel is lost or damaged?

We want your order to arrive on time and in perfect condition. If your parcel is lost or damaged in transit, please contact us so we can help. You can also read our Terms & Conditions.

Ordering for an upcoming event? If you’re unsure about the timing, get in touch before placing your order.

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